Engage
WhatsApp Business API
We get your brand onto the official WhatsApp Business Platform — the API, not the phone app — and connect it to your store, so customers get order updates, COD confirmations and offers on the app they open most.
What's included
Everything we take care of.
- WhatsApp Business Platform onboarding: business verification, display name and number set-up
- Message templates written and submitted to Meta for approval
- Order confirmation, shipping and delivery updates from your store
- COD confirmation before dispatch to cut fake orders and RTO
- Abandoned cart and browse recovery messages
- Broadcast campaigns to customers who opted in
- Chatbots for FAQs, order tracking and lead capture, with handover to your team
- A shared team inbox for customer chats
What you get
What changes for your brand.
Fewer RTOs
Confirming COD orders on WhatsApp before dispatch filters out orders that were never going to be accepted.
Recovered carts
Timely, personal reminders bring back shoppers who left at checkout.
Support that scales
A bot answers “where is my order?” instantly, and your team handles the rest.
How it works
Clear steps, no surprises.
- 01
Discover
A free call, then an audit of your business, website, channels and numbers. You get a written plan with priorities, timelines and costs.
- 02
Build
We build the website, set up WhatsApp, AI calling and tracking, create the ads and book the media — with regular check-ins and a shared project board.
- 03
Launch
Forms, calls, messages, payments and ads are tested end to end, and every print or outdoor ad is checked before it goes live.
- 04
Grow
Monthly campaigns, experiments and reporting, reviewed together, so the business keeps growing after launch.
FAQ
Common questions.
What does WhatsApp messaging cost?
Meta charges per message, and the rate depends on the message category (marketing, utility or authentication) and the customer's country. Tool or platform fees are separate. We give you a clear estimate before you start.
Can I keep using my number in the WhatsApp Business app?
Usually a number moved to the API can no longer be used in the regular app, although Meta now allows both on one number in some cases. We'll help you decide whether to use your existing number or a new one.
Can I message anyone?
Only customers who have opted in. Messaging people without consent gets numbers blocked, so we build opt-in into your checkout and forms.
Guides
Read more about whatsapp business api
Engage
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Learn moreLet's build what your brand needs next.
Tell us where you are — idea, launch or scaling — and we'll come back with a clear plan. The first call is free.