Who this is for
Teams building apps and software: SaaS products, mobile apps, marketplaces, fintech, edtech and D2C brands with their own app. It suits teams adding analytics for the first time and teams whose events have grown messy over the years.
What good product analytics answers
- Which steps of sign-up and onboarding lose the most people?
- What do users who stay for months do in their first week?
- Which features are used, by whom, and how often?
- Did the last release make retention better or worse?
- Which pricing page or paywall version converts better?
Choosing a tool
| Tool | Strong at |
|---|---|
| PostHog | Analytics, session replay, feature flags, experiments and surveys in one product; cloud or self-hosted |
| Mixpanel | Fast, flexible event analysis and funnels for product and growth teams |
| Amplitude | Deep behavioural analysis, cohorts and journey mapping for larger teams |
All three can do the basics well. We recommend one based on your product, data needs, team skills and budget — or work with the one you already have.
How we set it up
- Questions first. We agree the decisions analytics should support, then design the events that answer them.
- Event plan. A tracking plan with clear names, properties and owners — the document your developers follow, so the data stays clean as the product grows.
- Identity. Anonymous visitors linked to signed-up users, and one user across web, app and devices.
- Implementation. SDK setup with your developers, or server-side events from your backend where accuracy matters most (payments, subscriptions).
- Dashboards. Activation funnels, retention cohorts, feature adoption and revenue by plan.
- Experiments and flags. Feature flags for gradual rollouts and A/B tests with proper sample sizes and success metrics.
- Warehouse and CRM sync. Product data joined with billing and CRM data in your warehouse. See marketing data and attribution.
Audits and migrations
If your events are duplicated, badly named or no longer trusted, we audit the setup, clean up the taxonomy and fix identity issues. Moving tools? We map old events to the new plan and run both side by side until the numbers agree.
Related: conversion rate optimisation, GA4 and Tag Manager and dashboards.